Returns

Your Right to Return:

You have the right to cancel your order within 14 days of receipt without giving any reason. After cancellation, you have another 14 days to return your product. The full order amount, including shipping costs, will be credited to you. Please note that the costs for returning the item from your address to our online store are at your own expense. These costs are approximately €7.25 per package; for exact rates, you can check your carrier's website.

If you make use of your right of withdrawal, the product must meet our return conditions (see below). To exercise this right, you can contact us via WhatsApp.

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Return Conditions

Complete

The item is complete.

Unused

The item has not been used or worn (trying on is, of course, allowed).

Original Condition

The item is in original condition and in its factory packaging.

Return Form

The return form is fully completed and included.

FREE Products

With some orders, you receive free products. The more you buy, the more expensive the free product. If you wish to exchange the entire order, please note that the free product must also be returned. If you want to keep this free product or have forgotten it, this will be considered in the refund.

Return Form to Print

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